Frequently Asked Questions (FAQs)

Choose Watch Exchange for a seamless, trustworthy, and beneficial selling experience. Here are 5 reasons to consider selling your luxury watch to us:

• Free Valuation: Get your watch’s market value for free
• Fair Pricing: Get top market values for your watch – 5 to 15% below grey market value
• Quick Payment: No delays – get paid immediately via PayNow or bank transfer.
• Efficient Process: Quick, simple, and hassle-free transactions with our dedicated Customer Service and Sales Team.
• Safe Deals: Ensuring secure and transparent transactions.

• A well-preserved watch with complete documentation, rarity, and an understanding of market demand is pivotal for fetching the best price.
• A watch maintained in pristine condition, coupled with its original documents and packaging, assures the buyer of its worth and originality.
• Limited editions or rare models naturally command a premium, given their limited market availability.
• Moreover, being attuned to market fluctuations and understanding supply-demand dynamics allow sellers to position their watches strategically, optimizing the price.

Certainly! You’re welcome to bring your watch to us for a thorough evaluation. Our experts will meticulously inspect it to determine its value and ensure its authenticity. This provides clarity for you as the seller and confidence for potential buyers.

Although, we also provide an initial quotation via our WhatsaApp Channel to save your time,  with our Customer Service Team available from 9:30AM – 7:30PM daily.

There’s no fee for selling your luxury watch to Watch Exchange. Contact our Customer Service to get a price quotation for your watch.

A variety of factors influence the price of pre-owned branded watches. Primarily, we determine the value based on the current market conditions specific to the watch model. The closer the watch is to its original state, the higher its resale value.

For the most accurate and optimum price quotation, a watch must be in good condition, accompanied by a complete set. This includes the original box, all bracelet links, tags, papers or warranty card, and other accessories originally packaged with the watch.

Absolutely! Watch Exchange is open to trades. If you’re looking to exchange your watch for another, we’ll assess its value and trade it for one of the corresponding value in our collection.

To get a price quote for your timepiece to trade, contact our Customer Service.

Once your watch is sold, you can receive your payment via PayNow or a direct bank transfer. These preferred payment methods ensure a quick, secure, and hassle-free transaction process for both parties involved.

What’s in it for your when you consign with us?

• Free Valuation: Enjoy a no-cost, no-obligation appraisal for your timepiece.
• Decide Your Price: Retain full authority over your watch’s selling price.
• Worldwide Exposure: We market your watch globally across various platforms, ensuring it reaches a wide audience.
• No Upfront Costs: Our commission-based system ensures you only pay after a successful sale.
• Swift Payment: Post-sale, you can expect to receive your proceeds within just 3-5 days.

• Consigning with us is free. We will determine the actual value of your piece to consign, and both parties shall agree on the the take-back amount after a successful sale. We will apply a minimum mark-up and the watch wil be listed on all our channels.
• The commission or mark-up typically ranges from 3% to 5% of the selling price, or a minimum of $1,000 (whichever is higher).
• This covers our costs associated with marketing, listing, and handling the sale, ensuring your watch gets maximum exposure to potential buyers. Additionally, the minimum consignment period is typically 30 days.

If you need immediate funds, selling is the quickest option. If you’re looking to get a new watch and are okay with exchanging your old one, then trading is a good route. However, if you’re willing to wait for a better price and want professionals to handle the sale process, consigning is the way to go.

To elaborate. Here’s a guide to help you make an informed decision:

• Sell Your Watch
  • Best For: Those who need funds urgently or don’t want to wait for a potential buyer.
  • Pros: Immediate payment and a straightforward process.
  • Cons: Might receive a slightly lower price compared to consigning, as dealers look to make a profit when they resell.

• Trade Your Watch
  • Best For: Collectors or enthusiasts looking to switch things up without the hassle of selling.
  • Pros: Great if you’re looking to upgrade or change your watch collection without spending too much out-of-pocket. You also avoid the hassle of selling your watch separately.
  • Cons: The value you get for your watch may be applied towards another watch, limiting your options.

• Consign Your Watch
  • Best For: Those who aren’t in a rush, believe their watch can fetch a higher market price, and prefer professionals to handle the sale.
  • Pros: Potential to get a higher price than selling outright. The dealer takes care of marketing and selling.
  • Cons: It might take longer to find a buyer. You only get paid once the watch is sold. There might be consignment fees or commissions deducted from the sale price.

30 days. While the initial process of evaluation and listing might take anywhere from a few days to a week, the duration of the sale is the most variable aspect of consignment. It’s essential to set realistic expectations and understand that while consigning might fetch a higher price, it often requires patience.

Watch consignment involves entrusting a watch to a third-party dealer for sale. Instead of buying the watch directly, the dealer sells it for the owner and takes a commission. Here’s a quick overview:

• Evaluation: The dealer assesses the watch’s value and authenticity.
• Agreement: The owner and dealer set a selling price and commission rate.
• Listing: The dealer markets the watch to potential buyers through various channels.
• Sale: The dealer manages the transaction and communication with buyers.
• Payment: Post-sale, the dealer deducts their commission and pays the owner.
• Return Option: If unsold within a set period, the owner can retrieve their watch or renegotiate terms.

Having these in order makes the process smoother:

• Watch: Ensure it’s in the best possible condition. Full Set:
  • Original Box: The box that came with the watch when purchased.
  • Documentation: Warranty cards, user manuals, and any certificates of authenticity.
  • Proof of Purchase: Receipts or invoices, especially from recognized dealers or boutiques, can add value.
  • Accessories: Bracelet links, straps, tools, or any other accessories provided with the original purchase.

• Photos (If sending photos via WhatsApp): Clear, high-resolution photos from multiple angles can be beneficial, especially if selling or consigning online.

Having these in order makes the process smoother and can potentially fetch a higher price or more favorable trade terms.

Advantages of Consignment:

• Higher Returns: Achieve better selling prices than direct sales.
• No Upfront Costs: Pay fees only after the item sells.
• Insurance Coverage: Your watch to consign will be covered by an extensive insurance while the piece is entrusted to us during the consignment period for your peace of mind.
• Professional Marketing: Access to expert marketing and broader audiences. Your watch will be listed on our various channels with wide and robust users.

Disadvantages of Consignment:

• Post-Sale Payment: Get paid only after the sale, which might take time.
• Commission Fees: Dealers take a small fee from the sale.
• Potential for Unsold Items: No guaranteed sale, and the watch might not be sold within the consignment timeframe. Although about 80% of our consigned watches have been sold within 30 days.