Watch Servicing Singapore

Preserving the value of your luxury timepiece involves a combination of careful handling and professional maintenance. To safeguard its worth:  

• Protect from Environmental Factors: Shield your watch from extreme temperatures, excessive moisture, and strong magnetic fields, as these can damage delicate components and affect its performance.  
• Gentle Wear and Storage: Avoid exposing your watch to harsh impacts or vibrations. When not worn, store it in a dedicated watch box or a safe place, ideally with its original packaging if you have it.  
• Regular Professional Servicing: Entrust your watch to qualified horologists for periodic servicing, typically every 3 to 5 years. At Watch Exchange Singapore, our expert technicians meticulously inspect, clean, and lubricate your timepiece, ensuring its optimal function and preserving its mechanical integrity, which is crucial for long-term value retention.  
• Maintain Documentation: Keep all original documents, including the warranty card, purchase receipt, and service records. This documentation adds to the watch’s provenance and authenticity, significantly impacting its resale value.  
• Consider Professional Appraisal: For high-value timepieces, periodic professional appraisals can provide an updated valuation and serve as important documentation.

By adhering to these guidelines and considering professional servicing at Watch Exchange Singapore, you can significantly enhance and maintain the value of your cherished luxury watch.

Our technical team at Watchlab specializes in the meticulous servicing and repair of a comprehensive range of prestigious luxury watch brands. This includes, but is not limited to, iconic timepieces such as Rolex, Patek Philippe, Audemars Piguet, and Richard Mille.

Beyond these luxurious brands, we are also proficient in servicing numerous other highly coveted timepieces. If you have a specific watch in mind, we encourage you to reach out to our customer service team, who will be happy to confirm our expertise with your particular brand and model.

Absolutely. Environmental factors and how you wear your watch can indeed play a significant role in determining the optimal overhaul frequency for your luxury timepiece.  

• Climate: Singapore’s tropical climate, with its high humidity and temperature fluctuations, can place additional stress on a watch’s internal components. Moisture can lead to oxidation and corrosion, while temperature variations can affect the lubricants within the movement. These conditions may necessitate more frequent servicing to ensure the longevity and performance of your watch.  
• Usage: The intensity and nature of your watch-wearing habits also matter. If you frequently engage in activities that expose your watch to shocks, vibrations, dust, or saltwater, the internal mechanisms may experience wear and tear more quickly.
• Water Resistance: While luxury watches often boast water resistance, seals can degrade over time, especially with exposure to chlorinated or saltwater. Regular servicing includes checking and replacing these seals to prevent moisture intrusion, which is particularly important in a humid environment like Singapore.  

While our general recommendation is a service interval of 3 to 5 years, it’s crucial to consider your specific circumstances. If you live in a humid climate, frequently expose your watch to challenging conditions, or notice any irregularities in its performance, a check-up sooner rather than later is advisable. Our expert assessment at Watchlab can help determine the ideal servicing schedule for your watch based on your individual needs and the prevailing environmental conditions. We are here to ensure your treasured timepiece continues to function flawlessly for years to come.

The cost of watch repairs can vary depending on several factors, including the complexity of the issue, the specific brand and model of your watch, and the extent of the servicing or replacement required.

While it’s challenging to provide a precise cost without examining your watch, rest assured that we are committed to fair pricing, exceptional service, and complete transparency. We aim to provide you with the highest quality of repair while ensuring you are fully informed and comfortable every step of the way. Visit us, and let our experts provide you with a detailed evaluation and a clear path forward for restoring your cherished watch.

To best preserve the long-term value of your luxury watch, regular professional checks are indeed highly recommended. While our general servicing interval of 3 to 5 years is a good benchmark for maintaining optimal mechanical function, consider interim checks, especially if you notice any unusual behavior or if your watch experiences significant environmental exposure. Entrusting your watch to the experts at Watchlab by Watch Exchange for regular inspections and servicing is a proactive step in preserving its beauty, functionality, and enduring value.

We provide a 12-month service warranty on all completed repairs. This warranty assures you of the quality of our workmanship and the materials used, covering any defects related to the specific repair for a period of one year under normal use. It reflects our commitment to your satisfaction and provides you with peace of mind knowing your valuable timepiece has been expertly serviced.

We employ a meticulous and professional approach to assess the repair needs of your luxury watch. Our skilled watchmakers, led by our Swiss-trained expert at Watchlab conduct a thorough evaluation of your timepiece. This comprehensive assessment involves a careful examination of both the external condition and the intricate internal mechanisms to accurately diagnose any issues. We prioritize transparency throughout this process, ensuring you understand the identified problems and the necessary steps required to restore your watch to optimal working order. Our expertise guarantees a precise and reliable diagnosis, forming the foundation for our high-quality repair services.

Yes, you can request a quote before sending your watch for repair, allowing you to make informed decisions. You may get a pre-quote from our Live Customer Service team via WhatsApp.

Repair timelines vary based on the intricacy of the service needed. Most repairs are completed within 7 to 21 working days.

For optimal performance and the preservation of your luxury watch, we recommend a service interval of 3 to 5 years. Regular attention from our qualified watchmakers ensures its continued accuracy and reliability.

Yes, in most cases, you should be able to wear your watch while swimming after it has been professionally serviced at Watchlab by Watch Exchange. All watches serviced by us are subjected to a dry water resistance test before they are considered complete. Nevertheless, we still advise you to always check your watch’s specific water resistance rating, as indicated by the manufacturer, to ensure it’s suitable for swimming and other water activities.

Maintaining or improving your watch’s water resistance is a key priority during any servicing or repair. You can trust that our expert work at Watchlab will ensure your timepiece remains protected against water damage.